Privacy Policy
At tapntake.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications ("App").
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Place an order or make an enquiry
- Contact us via forms, email, or phone
- Subscribe to updates or promotions
- Register an account on our App
Personal Information: This may include your name, phone number, email address, billing address, event details, and payment-related information.
Device & Usage Information: We may also collect non-personal information such as browser type, IP address, pages visited, and time spent on the site for analytics and improvement purposes.
2. App Permissions & Why We Need Them
To provide you with a seamless experience, our App requires certain permissions on your mobile device. We only request permissions that are essential for the App's functionality.
| Permission | Why We Need It |
|---|---|
Camera (android.permission.CAMERA) |
To allow you to scan QR codes for quick ordering, payments, or accessing specific cafeteria menus. |
Location (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION) |
To verify your presence at a specific cafeteria or delivery location for accurate service and to prevent fraudulent orders. |
Storage (WRITE_EXTERNAL_STORAGE) |
To temporarily save invoices, receipts, or menu images to your device for offline viewing. |
Phone State (READ_PHONE_STATE, ACCESS_NETWORK_STATE) |
To monitor network connectivity (Wi-Fi/Data) to ensure the App functions correctly and to handle interruptions like incoming calls during an order. |
Device Registration (RECEIVE_BOOT_COMPLETED, WAKE_LOCK) |
To ensure you receive timely notifications about your order status even if the App is running in the background or after your device restarts. |
Notifications (POST_NOTIFICATIONS) |
To send you real-time updates about your order status, delivery, and important service announcements. |
3. How We Use Your Information
- Process and manage catering orders and enquiries
- Communicate with you regarding services, confirmations, or updates
- Improve our website, App services, and customer experience
- Comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
4. Cookies and Tracking Technologies
tapntake.in may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings, though this may affect certain features of the site.
5. Data Protection and Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data. While we strive to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Third-Party Services
We may use trusted third-party service providers (such as payment gateways or analytics tools) to support our operations. These providers are obligated to keep your information confidential and use it only for the purposes specified.
7. Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws. You can also manage app permissions anytime through your device settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.